How many times have you been in a class or a workshop or
some other event and the facilitator tells you to turn to the person next to
you or huddle with the folks at your table and for five minutes brainstorm,
discuss or analyze a given point, a situation or a mini-case study?
Before you answer, think about the demographics of the
people in the audience – at least those you’d just been asked to interact with.
Did you know them? At all? Were you comfortable opening up and sharing your
thoughts and opinions on the subject with them? Had you had enough time to
think through the question, case study or whatever yet to form an opinion on
it?
Have you ever been to such an event and felt like you or
perhaps your group was just beginning to engage with the question when the
facilitator says BUZZ! Time’s up; time to turn around and report to the
audience what you or your team came up with. And you’re left thinking, “Wait a
minute! We’re just getting started here.”
Often, far too often, presenters get so eager to 1) involve
the audience in some participatory exercise and 2) to keep things moving and on
schedule that rarely is there adequate time allotted for people to properly engage
with the material and their peers to give effective input.
And hence, this becomes more an exercise to say we did
rather than to actually and effectively do.
In fairness, it’s easy for we facilitators who are
oh-so-familiar with our topics to mistakenly assume our audiences are almost
equally as familiar with the material. Hence, it’s easy to fall into the trap
of thinking that such exercises really won’t take that long to accomplish with
our audience.
Most workshops, meetings and the like where this technique
is – IMHO – ineffectively implemented are attended by folks who hardly know one
another. They may be industry peers or even members of the same company or
group in a company but there’s a LOT of dynamics for facilitator’s to consider
here and design into the agenda.
For one, even if these people know one another intimately
and are very comfortable speaking their mind in one another’s presence, not
everyone analyze something and form thoughts about it at the same speed. So time
should be built in for these different rate people to all have adequate time.
And, some people may be shy in general and take awhile to
warm to the group they’re teamed with at the event enough to feel comfortable
offering an opinion about anything to the others.
Dynamics like these are all things that facilitators should
consider when laying out the agenda. And – most importantly – and they must be
designed into the presentation and the timetable. Otherwise you risk
participant frustration, disengagement or continued discussion amongst audience
members as the facilitator tries to get things moving along.
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